Services

Trailhead helps organizations build the leadership alignment and team readiness needed to navigate AI-driven change with confidence. Our engagements combine strategy, communications, and human-centered storytelling, delivered in flexible formats that meet teams where they are.

Before We Work Together

Take the Human-Ready AI Assessment to understand where your organization is strong — and where leadership attention matters most.

Leadership Alignment & Enablement

Give leaders the clarity, confidence, and narrative power to guide AI transformation.

Interactive 60–90 minute or half-day sessions designed to build leadership fluency in AI’s real opportunities, risks, and organizational impacts. Leaders leave with a shared vocabulary, aligned expectations, and a practical understanding of how AI will shape their teams and responsibilities.
Outcome: A more confident leadership team with a unified stance on AI and clear next steps.
A facilitated process to articulate the “why now / why us” story behind your AI or organizational transformation. We translate strategy into a compelling narrative that connects to human motivation, with tailored messages and a cascade kit leaders can use immediately.
Outcome: A clear, credible transformation story leaders can champion across the organization.
Small-group sessions for executives navigating AI-driven change. Participants build the mindsets and habits needed for experimentation, psychological safety, and confident decision-making in uncertain environments.
Outcome: Leaders who model curiosity, resilience, and healthy AI adoption behaviors.
Ongoing senior-level counsel on messaging, leadership visibility, stakeholder alignment, and change strategy. Ideal for executives needing a trusted thought partner during periods of accelerated transformation.
Outcome: Stronger leadership alignment, clearer communication, and fewer surprises.

Organizational AI Readiness & Culture

Prepare managers and teams to adopt AI with confidence—not fear.

A practical session equipping managers to lead their teams through AI change. We cover the essentials: how to reduce anxiety, set expectations, coach employees, create psychological safety, and manage real-world AI questions with clarity.
Outcome: Managers who feel equipped—not overwhelmed—by the responsibility of leading AI adoption.
A structured 4–6 week program supporting managers as they navigate new workflows, team dynamics, and evolving expectations. We help managers build confidence, develop judgment, and adopt repeatable practices for supporting their teams through ongoing AI change.
Outcome: A more capable and connected manager community, ready to lead through ambiguity.
A turnkey toolkit that helps you launch an internal network of AI champions without a heavy consulting engagement. Includes champion role definitions, onboarding guides, communication templates, meeting structures, and reinforcement strategies.
Outcome: A self-sustaining champion community that accelerates AI adoption and two-way communication.
A facilitated workshop where teams define how they will use AI safely, responsibly, and consistently. Includes agreements on experimentation, data privacy, accuracy checks, human oversight, and workflow expectations.
Outcome: Clear, practical team agreements that reduce risk and build confidence.
A concise, actionable guide tailored to your organization that outlines where to start, how to experiment safely, roles and responsibilities, and what “good” AI adoption looks like. Ideal for teams who want clarity without a long consulting engagement.
Outcome: An accessible roadmap that jump-starts momentum and aligns teams on how to begin.

Strategic Communications for Transformation

Equip your organization with the clarity, consistency, and storytelling that make change stick.

A focused strategic engagement that defines audiences, messages, channels, sequencing, and success measures for your transformation. We design a communications plan that builds belief, reduces uncertainty, and drives behavior change.
Outcome: A clear, repeatable communications plan that supports the entire change journey.
Ongoing support for executive storytelling, event communications, town halls, message testing, and narrative refinement. Ideal for leaders who need consistent, high-quality messaging during fast-moving transformation efforts.
Outcome: Confident, consistent executive communication that strengthens trust and alignment.
A tailored suite of communication materials to help leaders and managers communicate change effectively. Includes message maps, FAQs, slides, talking points, and audience-specific narratives.
Outcome: A ready-to-use toolkit that ensures consistent messaging across every level of the organization.

Every organization faces change.

Trailhead helps you navigate it with clarity, story, and purpose.